Shipping Information

 

Shipping Rates

Orders placed in the United States and Australia:

• Standard Shipping (12–15 Days): FREE
  
• Priority Shipping (10-12 Days): $2.99

Please note: Delivery times are estimates and may vary depending on the recipient’s location and the fulfillment center used.

None of our deliveries are subject to import charges, regardless of your country.

---

Processing Times

Orders are processed within 1–2 business days after being placed.

Once processed, your order will be shipped immediately.

---

Tracking Your Order

When your order ships, you will receive an automatic email with your tracking number.

If you need additional information, please contact us at:
info@mybruhswash.com

---

Delivery

Most orders are delivered by your local postal service and will arrive with your regular mail.

If you are not home at the time of delivery, the postal service may leave a notice with instructions on how to collect your parcel.

---

Unexpected Delays

Occasionally, delivery may take longer than estimated due to circumstances beyond our control, such as international customs processing or carrier delays.

If your package is taking longer than expected, please contact us at info@mybruhswash.com, and we will assist you.

---

Failed Delivery

If a package cannot be delivered due to:

• Incorrect or incomplete shipping address

• Absence of the recipient

• Refusal to accept the package

The parcel may be returned to My Brush Wash at the customer’s expense.

Return shipping costs and any additional fees incurred will be deducted from the refund amount.

---

Items Marked as Delivered

If tracking shows that your order has been delivered, we are unable to offer refunds or replacements.

We strongly recommend shipping to a secure address.

If your tracking shows delivered but you have not received your package, please contact us at info@mybruhswash.com, and we will do our best to assist you.